Reinstall Rdp Client Windows 10

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These instructions are for users who need to access their Windows computer that is on campus from a Windows computer that is off campus. It assumes they are already connected to the Remote Access VPN. (See How to Connect Remotely using the Remote Access VPN (Staff/Faculty)) It also assumes Remote Desktop has been enabled on the computer the user will connect to remotely, which can be done by going to Software Center and installing 'UMS Enable Remote Desktop'.

The most common reason for Remote Desktop (RDP) not working in Windows 10 is due to RDP being blocked by Windows Defender Firewall. Type Windows Defender in the search bar and click on Windows Defender Firewall in the search results. On the next screen, click on Allow an app or feature through Windows Defender Firewall option. Follow the steps to do so: Click Start right-click on Computer choose Properties. Choose the ' Remote Desktop ' tab click Advanced choose to Allow whether you have an older version or latest version of RDP installed on your system. Choose OK close your windows. So if you can’t connect to your remote client using Remote Desktop Connection in Windows 10, make sure your PC is free from the following issues. There are different ways like LAN, WAN, HomeGroup and Internet methods to remotely connect your computer. Repair Remote Desktop Connection in Windows 10 or 8.1 or 7 – Some Common Solutions.

Step-by-step guide

  1. Ensure the VPN is Connected.
  2. Install Microsoft Remote Desktop.

    Search for Microsoft Store in the Search Bar.

    Then Search the Microsoft Store for Microsoft Remote Desktop. Select the Microsoft Remote Desktop App, but don't select the one that says Preview.

    Click Get.

    Wait for the application to download and install.

    When it finishes, click the Launch button.

  3. Configure the Remote Desktop Connection

    Once Microsoft Remote Desktop opens, Click the Add button in the upper right corner.

    Under Choose what to add menu that appears, click Desktop.

    Fill in the hostname for the PC will connect to remotely. For computers in UAD it will be the Serial #. Fill in a friendly name that will help you identify it.

  4. Connect to the remote PC

    Click on the PC with the friendly name for the connection just configured.
    Authenticate when prompted with the username and password for the remote PC, although ensure to put 'uad' in front of the username.
    The remote computer's desktop will appear on the local computer, usually in full screen mode.

To exit full screen you can press Ctrl + Alt + Break on a Desktop computer or Ctrl + Alt +Fn + B on a laptop computer.

Steps-to-take if this does not work

  1. Ensure the Windows PC is connected to the Remote Access VPN
  2. Ensure the Desktop Computer that the user is trying to connect to has Remote Desktop enabled for that user
  3. Create a ticket with the Help Desk
    1. whether the computer user is connecting from is University-owned or non-University owned

      If the PC the user wants to install Microsoft Remote Desktop is University-owned, they will need to Install from Software Center or get an exception issued to allow them to access the Microsoft Store

    2. Operating System and version
    3. Serial #/hostname of computer that the user is trying to connect to remotely
    4. User account experiencing problem
    5. ....any other specifics necessary to the nature of this problem

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By default on a Windows Server Product Windows Remote Management (WinRM) is enabled, but Remote Desktop (RDP) is Disabled. On workstation operating systems neither is enabled by default, so if you want to be able to accomplish the following you will need to enable WinRM on the workstations.

Enabling RDP remotely.

Method 1: Command Line

To enable RDP with the Command Prompt, use the following steps.

  1. Launch the Command Prompt as Administrator.
  2. Type the following command:
Reg addcomputernameHKLMSYSTEMCurentControlSetControlTerminal Server”/vfDenyTSConnections/tREG_DWORD/d1/f

Method 2: Using PowerShell

To enable RDP with the PowerShell, use the following steps.

Reinstall remote desktop

Option 1

To enable RDP:

  1. Launch PowerShell as Administrator.
  2. Type the following command and create a script block and use the Invoke-Command cmdlet:
Invoke-CommandComputernameserver1,Server2”–ScriptBlock{Enable-NetFirewallRule-DisplayGroup'Remote Desktop'}

NOTE: By default the local Administrators group will be allowed to connect with RDP. Also the user that is currently logged in will also be allowed to connect.

Reinstall Remote Desktop Client

To disable RDP with the PowerShell, use the following steps.

  1. Launch PowerShell as Administrator.
  2. Type the following command:
Set-ItemProperty-Path'HKLM:SystemCurrentControlSetControlTerminal Server'-Name'fDenyTSConnections'Value0

NOTE: Enabling RDP through PowerShell will not configure the Windows Firewall with the appropriate ports to allow RDP connections.

Type the following:

Set-ItemProperty-Path'HKLM:SystemCurrentControlSetControlTerminal Server'-Name'fDenyTSConnections'Value1

Method 3: Use Group Policy

If you have numerous Servers and/or Workstations that you need to enable RDP on and they are in the same Organization Unit structure in Active Directory you should enable RDP through Group Policy.

To enable RDP Using Group Policy.

  1. Launch the Group Policy Management Console (GPMC)
  2. Either edit an existing Group Policy Object (GPO) or create a new GPO.
  3. Navigate to the following GPO node:

Computer ConfigurationAdministrative TemplatesWindows ComponentsRemote Desktop ServicesRemote Desktop Session HostConnections

  1. In the Settings pane double click Allow users to connect remotely by using Remote Desktop Services.
  1. Select the Enable Radial button select OK.
  1. Close the GPO editor and link the GPO to the appropriate Organizational Unit.

NOTE: Enabling RDP through GPO will configure the Windows Firewall with the appropriate ports to allow RDP connections.

Note: In all the methods demonstrated in this blog any member of the local Remote Desktop Users group will be able to connect to the target computers.

Until next time – Ride Safe!

Rick Trader
Windows Server Instructor – Interface Technical Training
Phoenix, AZ

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GPMC, GPO, Group Policy Management Console, Group Policy Object, Invoke-Command, Powershell, RDP, RDP connections, remote desktop, Windows Remote Management, WinRM